If you have some question about size,Please contact us~"Because of different measurement methods and manual measurement, please allow 1-3 cm errorBecause of the different display and lighting problems, please understand that there is a slight color difference."
According to the requirements of the Russian post, we need your full name, thank you.
We accept Alipay.VISA.Boleto.All payments made on AliExpress are processed by Alipay. According to the requirements of the Russian post, we need your full name, thank you.
1.We have already provided you one shipping method for free or you just bear a small part. For this shipping method, it would usually take 23 to 45 days for your order to reach you.
2.Besides, we also have provided you a fastest shipping method for your choice,which may take less than 15 days to reach you.
3.Please leave your full name, complete address, right postcode and phone number when placing an order.
4.The recipient must comply with all laws and regulations of the destination country.
5.Import Taxes and Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict.
1.Your Feedback is important for our business. If you are satisfied with our products and services, please leave us positive feedback and Five Stars. We are really appreciated of that.
2. If you have any complain regarding our products or services, please feel free to contact us on Aliexpress and we would try out best effort to solve your problems.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.